HOW TO ORDER:
Kindly place your order using our ORDER FORM.
1. Fill up the form completely with accurate details.
2. You will receive a confirmation e-mail with an invoice within 3 working days from us. (mylovenlace@gmail.com)
3. Make your payment via bank-in or online banking within 3 working days (Maybank or Public Bank ONLY. Payment account details will be given in invoice.)
4. Reply the confirmation e-mail with your payment transaction details.
5. You will receive a tracking number and your item will arrive in 7 working days after payment is received.
In the event where the ORDER FORM is not working, please e-mail your order to mylovenlace@gmail.com with the following details:
Item code x Quantity:
PROMO CODE:
Buyer name:
Contact number:
Mailing address:
Preferred bank: (Maybank OR Public Bank)
Remarks/Message:
* Kindly note that we will only ship to Malaysia address.
POSTAGE & SHIPPING:
Customers shall bare the full amount of postage cost:
- West Malaysia = RM 8.00 (per 500g)
- East Malaysia = RM 12.00 (per 500g)
(500g is equivalent to approximately 3 lingerie sets with packaging)
We use POS Laju to deliver our orders. To track your parcel, please click HERE.
Gift Wrapping Service
Please state "GIFT SERVICE - RM10" at "Remarks" if you require this service.
Cost: RM 10 (includes hard gift box and additional package needs)
Picture below: Left - medium-sized box for 2 or less item, Right - large-sized box for 2 or more items
Example of how the item will be placed in the gift box.
General Terms & Conditions
1. All items are fixed price. No bargains are acceptable.
2. First come first serve basis applies. The item will be reserved for the person who first place an order (for last stock items). If that person fails to make payment after receiving the notification e-mail for 3 working days, that item will be marked as "AVAILABLE" and is available to the public again.
3. Other decorative items shown in the photographs that are not stated in the description are merely for decoration purposes and will not be included in the purchase.
4. The real color of the item may be slightly different from the pictures shown on website due to factors such as brightness of your monitor and light brightness.
5. Measurements may have +/- 3 inches difference due to manufacturing or material stretchability.
6. Once the payment is made, no changes shall be made on shipping details.
7. Returns and refunds are not acceptable due to hygiene reasons.
8. Working days are Monday to Friday.
9. By submitting an order form means the buyer agrees to the terms and conditions above.
